Disrupting the Future of Telecom

San Diego: April 30th - May 2nd

Join us for the 5th annual KAZOOcon conference! Each year, KAZOOcon brings together developers, managed service and internet providers, carriers, and telecom evangelists to shape the future of communications, discuss evolving technologies and share best practices to help better the telecom community.

Welcome to KAZOOcon

Get Informed

As a KAZOOcon attendee, you’ll get to hear cutting edge ideas from telecom pioneers, network with thought leaders and technical wizards, and be part of bleeding-edge telecom and mobile technology development. Enjoy informational business and engineering workshops, an unforgettable afterparty and speakers.

What to Expect

We began KAZOOcon with our users in mind, so by joining, you’ll get early access to 2600Hz’s annual roadmap, as well as an opportunity to provide your feedback on major industry trends and how we can better align KAZOO to these advancements.

This year, we’ve added a hackathon to our agenda! Battle it out with other users, creators and integrators of our forever growing product and see what you can create together!

Tickets are Selling Fast

Previously, KAZOOcon SOLD OUT weeks before the event, so early registration is encouraged. Join us on our mission to evolve, simplify and open the cryptic black box of telecom at KAZOOcon 2018. To learn more about 2600Hz’s flagship product KAZOO, click here

Event Details

Monday April 30th - Wednesday May 2nd

Bahia Resort Hotel, San Diego, CA


The Bahia Resort Hotel is located on a 14-acre peninsula on the west shore of Mission Bay, just eight miles from downtown San Diego and San Diego International Airport.

The Bahia Resort Hotel San Diego boasts an outdoor heated swimming pool with Jacuzzi, fitness and exercise center, two tennis courts, and a video arcade. Water sport rentals are available and include wetsuits, boogie boards and rafts, paddle boats, kayaks, powerboats, jet-skis and wave runners. In addition, the property offers bike and skate rentals.

Bahia Resort Hotel website

Discount Rooms

Please call the hotel directly at +1.858.488.0551 and ask for the KAZOOcon attendee room rate!


Note: Session specifics will be updated as details are confirmed

Monday, April 30th, 2018



12:00pm - 5:00pm

Hackathon: Topic TBD

6:00pm - 8:00pm

Welcome Reception

Tuesday, May 1st, 2018



9:00am - 9:30am

Welcome/ State of the Union

9:35am - 10:05am

Building A Truly Unique Community Experience

10:10am - 10:45am

Speaker Highlight: SLACK: Creating an Optimal User Experience using Slack Call Integrations

10:50am - 11:20am

How CPaaS is Changing Unified Communications

11:25am - 11:55am

Speaker Highlight: OOMA: Building Your Own Customer Experience using KAZOO API’s

Tuesday Breakout: Business



12:55pm - 1:40pm

Building an End to End Business Plan - Part 1: Customizing Service Plans & Managing Taxation Initiatives

1:45pm - 2:30pm

Building an End to End Business Plan - Part 2: Billing, Invoicing, Analytics & Beyond

2:30pm - 2:45pm

Break (All)

2:45pm - 3:25pm

Securing a Powerful Brand in Communications

3:30pm - 4:00pm

The Ultimate Guide to Transitioning a VAR into a Complete Cloud Service Provider

4:05pm - 4:25pm

Speaker Hightlight: Telnyx

4:25pm - 4:35pm

Break (All)

4:35pm - 5:15pm

How the App Exchange Can Take Your Business to New Levels

Tuesday Breakout: Technical



12:55pm - 1:40pm

Developing a Bulletproof Platform: Understanding Provisioning & Failover Opportunities

1:45pm - 2:30pm

Onboarding Automation: Expediting Account Configuration
& Device Provisioning

2:30pm - 2:45pm

Break (All)

2:45pm - 3:25pm

Debugging – An Advanced Users Journey

3:30pm - 4:00pm

Making Sense of CDRs, Interactions,
& Billing Records

4:05pm - 4:25pm

Speaker Hightlight: R Squared

4:25pm - 4:35pm

Break (All)

4:35pm - 5:15pm

System Administration: Expanding Your Best Pratices

Tuesday Combined: General



5:20pm - 5:55pm

Closing Statements in Main Session Ballroom

7:00pm - 10:00pm

After Party

Wednesday, May 2nd, 2018



9:00am - 9:15am

The Future of Provisioning Devices: Yealink & 2600Hz

9:20am - 10:20am

App Exchange & the 2600Hz Open Core Vision

10:25am - 11:10am

KAZOO 5.0: The Future of KAZOO

11:15am - 11:50am

Serenova CEO Tom Schollmeyer:
Contact Center vs Call Center and How Their Impact in the UC Landscape

Wednesday Breakout: Business



12:55pm - 1:40pm

PANEL: Exploring Solutions to Enhance Your Customers Experience

1:45pm - 2:30pm

Intro to UC Marketing - Marketing & Selling to the Right Customer

2:30pm - 2:45pm

Break (All)

2:45pm - 3:25pm

How Net Neutrality, The FCC & Major Telecom Legalities Will Impact You in 2018

3:30pm - 4:00pm

How Building Mobile into your Offering Can Improve
Your Business

4:05pm - 4:25pm

Driving A Successful Communications Business: From SMB to Enterprise

Wednesday Breakout: Technical



12:55pm - 1:40pm

Introducing: The App Exchange - A New Way to Build Innovative CPaaS Apps

1:45pm - 2:30pm

How to Create A Next Level Mobile Experience

2:30pm - 2:45pm

Break (All)

2:45pm - 3:25pm

Securing Your Kazoo Platform

3:30pm - 4:00pm

The Untapped World of Events: Using WebHooks and WebSockets, efficiently and effectively

4:05pm - 4:25pm

Integrating with Call Recording and Call Queues - Advanced Use Cases

Wednesday Combined: General



4:30pm - 4:45pm

Closing Statements in Main Session Ballroom


Platinum Sponsor

Yealink is a global leading unified communication (UC) solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market

R Squared Telecom is a carrier specializing in high-fidelity SIP trunking and numbering resources. With our API-driven products, you can swiftly deliver services to your customers. Our approach is customized to each client: designed to enhance your systems while managing your costs. R Squared enables you to operate, communicate, and grow exponentially. Get started today at RSquaredTelecom.com!

Gold Sponsor

Rev.io helps Communications and IoT service providers optimize their metered and recurring billing, build positive relationships with customers, avoid revenue leakage and grow their business. Our sophisticated billing-as-a-service (Baas) platform is an all-in-one solution for managing end customers' subscriptions, usage, taxation, billing and payments. Visit our website to learn more.

Telnyx delivers voice, messaging and more for applications and next-generation communications companies. We're a communications platform that provides global carrier-grade services. Maintaining an international, private IP network. we grant our customers unprecedented control over their communications through our innovative cloud portal and RESTful API.

Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.

Silver Sponsor

Vinix Cloud communications and dedicated internet services are tailored for businesses and enterprises of all sizes. The Vinix platform’s powerful features allow companies to leverage productivity and scalability in their communications. From the latest in enterprise VoIP hosted phone system features to top quality SIP Trunking – Vinix has the right solution for your business communication needs

Established in 2006, ChikPea provides Salesforce-native solutions that consolidate telecom Subscriber Relationship Management functions and accelerates lead to revenue process and visibility for everyone. We are the first subscriber retention specialty firm on the Salesforce platform that builds the flexible software tools to allow telecom companies to use all aspects of Variable-Price-Modeling (VPM)© and order management to win and gain market share.

VoIP Innovations (VI) is a provider of carrier services in the US, Canada and with SIP coverage for origination in over 60 countries. They recently became a CLEC which enables them to provide their own numbers in addition to aggregating a network of many nationwide carriers at aggressive wholesale prices.They’ve been in business since 2007 and have earned the trust of thousands of customers.

VI expanded with new CPaaS programmable voice and SMS capabilities through their acquisition of Apidaze. Apidaze offers state-of-the art communication APIs and a Showroom of ready-to-market communication applications that can be deployed right off the Showroom floor.

Since 2006, 888VoIP has been a leading distributor of VoIP hardware and software solutions. 888VoIP is committed to driving the customers’ success and does so by identifying and understanding customers’ specific requirements and unique needs. By providing customers with the most innovative products, full cycle logistics, wholesale discounts, dedicated staff, and access to the Channel Advantage program, 888VoIP can assure the success of partners’ projects.

Founded in 2014, Innovista Law is an international telecommunications and technology law practice that’s designed using the latest technology and smart work environments to foster inventive thinking and provide superior client service at a lower cost. Innovista’s attorneys have decades of combined experience representing businesses on their thorniest telecommunications and technology issues. They represent carriers and technologists in the core aspects of their businesses, including IP and transactional matters, regulatory counseling, and adversarial proceedings in courts, agencies, and international tribunals.

After Party Sponsors

General Sponsor


Darren Schreiber

2600Hz: CEO & Co-Founder

Michael Cromwell

EagleTEQ: CEO & Advisor

Chris Burgy

Ooma: Vice President

Patrick Sullivan

2600Hz: COO & Co-Founder

Lynsey Haynes

Slack: Software Engineer

Mark Diaz

Vinix: Founder

Karl Anderson

2600Hz: CTO

Dave Gilbert

CEO & Entrepreneur

Ron Shoe

SIP Oasis: Co-Founder

Jean-Roch Maitre

Lead Front-end Engineer

Joseph Bowser

Innovista: Member

Miriam Libonati

2600Hz: Head of Marketing

James Aimonetti

Erlang Specialist

Tom Schollmeyer

Former CEO of Serenova

Sean Wysor


Stephen Deason

ChikPea: CFOO

Chris Kerber

2600Hz: Product Director

Irina Kirnos

2600Hz: Product Marketing

Mark Magnusson

Senior Software Engineer